Today’s post describes a business that, by its very nature, demands a robust Workforce Management system. As more and more companies hire temporary contractors as part of their business strategy (as opposed to an occasional stopgap fix during a staffing emergency), savvy temp agencies can benefit from the market shift and expand and diversify.
Consider the unique logistics of our example business. While some staffing services specialize in just one industry—such as health care—this 12 year-old agency has entered new markets steadily for the past few years. They currently place administrative assistants, computer programmers, call center staff, assembly line workers, machinists, child care providers, and substitute teachers.
With a nonstop turnover of contract workers and offsite punch ins as the norm, this agency couldn’t cope with their timekeeping and scheduling system. Though it was partially automated, the technology was 10 years old and it couldn’t provide the number of job codes they required. The mobile app malfunctioned frequently and didn’t support the latest time clocks.
A staffing agency simultaneously serves two classes of clients; the temp workers they place and the organizations who use the workers. Each of the players depend on the agency for accuracy. The business owners don’t want to overpay the temps, and the hourly temp workers are, understandably, especially sensitive to timekeeping accuracy.
Solution – Workforce Management Suite
The Workforce Management Suite time and attendance tool, TimeWorksPlus, rapidly solved a multitude of troubles. The Workforce Management Suite mobile app allows contract workers to punch in on their mobile device wherever they are. Because the PunchLogic function has virtually put an end to missed and duplicate punches, timekeeping accuracy has improved dramatically.
Scheduling Made Easy With Workforce Management Suite
Temp worker hours are managed with customizable system notifications and there are nine pay-rate fields and employee groups/sorting/filtering for easy organization and oversight.
TimeWorksPlus is customizable for the various lunch and break policies of the companies they serve. The agency personnel can see what’s going on with all of their contractors in real time on any given day.
With the recent rise in ransomware hackings and other data security threats, the firm puts a premium on data security and appreciates the peace of mind provided by Workforce Management Suite.
Workforce Management Suite is the ultimate Workforce Management system for staffing agencies. With Workforce Management under control, now they can focus on serving even more industries while keeping current clients satisfied.
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WorkforceHUBÂ includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. We’ve just added onboarding, benefits enrollment, performance reviews, and employee engagement! WorkforceHUBÂ is established for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and decrease labor costs.
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