![Case Study: Alliance Business Solutions]()
by admin | Oct 6, 2020 | Case Study
Alliance Business Solutions is a leading nationwide provider of business insurance, health insurance, employee benefit packages, HR, and payroll services. Their clients are business owners who wear multiple hats and work long hours to make sure that customers are satisfied and payroll is met week after week. Focus on these areas generally leaves little time [...]
![Case Study: Alliance Business Solutions]()
by admin | May 23, 2020 | Case Study
Telecommuting is a valuable perk our example company offers its tech employees. The software development firm has 18 permanent employees and hires contract workers on an as-needed basis. The organization operates completely from a virtual office and benefits from the lack of pricey overhead and the ability to attract skilled professionals who have no interest [...]
![Case Study: Alliance Business Solutions]()
by admin | Apr 23, 2020 | Case Study
Today's article is a Workforce Management case study of a nutritional supplement contract manufacturer with 45 full-time employees. The company had only been in business for 18 months but was running at an impressive 80% capacity. The owner had a product development background but no experience managing a staff. She was trying to limit the [...]
by admin | Jan 9, 2020 | Case Study
Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the intent of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they adopted Workforce Management Suite, they provided inbound and outbound support for six health insurers, three nationwide [...]
![Case Study: Alliance Business Solutions]()
by admin | Oct 28, 2019 | Case Study
Running a small manufacturing shop in the United States is not for the faint of heart. We have seen so many proud "Made in America" operations die due to foreign competition and the recession that those unfamiliar with the industry might be surprised to learn that there are still some domestic manufacturers that have not [...]
![Case Study: Alliance Business Solutions]()
by admin | Aug 15, 2019 | Case Study
Today's case study explains how TimeSimplicity can help a typical small credit union maintain quality customer service while controlling operating expenses through simplified credit union employee scheduling. Even though an increasing number of routine banking transactions are performed online without the help of a human bank teller, it is vital for small not-for-profit financial service [...]
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