Case Study: Grocery Store

Case Study: Grocery Store

Today's case study explains how the owner of a small grocery chain (four stores) saw the investment in Workforce Management Suite pay off in some unanticipated ways. Grocery employee scheduling is a balancing act. Schedule too few employees and the long lines that result can cause prospective customers to take off before buying anything. Schedule [...]
Case Study: Grocery Store

Employee Scheduling System Review: The Alberta Motor Association

Case Study: The Alberta Motor Association Challenge The Alberta Motor Association (AMA) is a non-profit membership organization in Canada that serves customers in Alberta and the Northwest Territories. The AMA believes its members are practically family. This means that if customers are in a jam, need advice, or even a “shoulder to cry on,” AMA [...]
Case Study: Landscaping Business

Case Study: Landscaping Business

Today's case study focuses on a landscaping business with 18 full-time employees, 6 part-time workers, and 15-20 seasonal contractors during peak months. The business provides landscaping and lawn maintenance services to businesses and residential clients in a large suburban area. During the six months previous to implementing Workforce Management Suite, the owner had been setting [...]
Case Study: Residential Care Facility

Case Study: Residential Care Facility

Today's case study explains how Workforce Management Suite cleaned up an employee scheduling mess at an 18-bed group home for adults with chronic mental illness. The long-term care facility needed relief from continual employee scheduling confusion that had decreased staff morale substantially and was making it hard to keep the tranquil, therapeutic atmosphere needed by [...]
Case Study: Staffing Agency

Case Study: Staffing Agency

Today's post describes a business that, by its very nature, demands a robust Workforce Management system. As more and more companies hire temporary contractors as part of their business strategy (as opposed to an occasional stopgap fix during a staffing emergency), savvy temp agencies can benefit from the market shift and expand and diversify. Consider [...]
Case Study: Hotel Workforce Management

Case Study: Hotel Workforce Management

Today's case study highlights how the owner of a small hotel achieved the competitive upper hand by implementing Workforce Management Suite. Our example organization is a 45-room hotel located on the slopes of a small ski resort. For twenty-five years, this facility and two similar-sized lodges had provided the only lodging at the small resort. [...]