Case Study: Health Club

Case Study: Health Club

In the last few years, fitness center memberships have dropped in price due to increasing industry competition. To stay profitable, gyms must serve hundreds of clients with a small staff, and our example gym is no exception. The gym's owners knew that it was easier to increase their income by providing additional services to current [...]
Case Study: Small Manufacturer

Case Study: Small Manufacturer

Today's example company is owned by a woman who starting making soap as a creative hobby. She started selling her handcrafted, all-natural soaps only because neighbors and friends asked if they could purchase them. She wasn't planning to launch a startup. She had no business plan and no investors—just a small shop behind her house [...]
Case Study: Chinese Buffet

Case Study: Chinese Buffet

Today's post is a case study of a Chinese buffet restaurant chain that increased profitability with TimeWorksTouch schedule enforcement. The eight location restaurant chain's margins were shrinking due to rising food costs, so the owner was searching for ways to restore the bottom line. Competition was tight in the working class community and an attempt to [...]
Case Study: Home Health Agency

Case Study: Home Health Agency

There are considerable growth opportunities for home health care agencies, but with thin margins, profitability depends on careful management. Today's case study points out how Workforce Management Suite helped a 30-employee for-profit home health care agency increase profitability by simplifying scheduling, improving employee timekeeping, and effectively tracking employee certifications. Before the agency implemented Workforce Management [...]
Case Study: Day Spa

Case Study: Day Spa

An upscale day spa doesn't just sell facials and pedicures, they sell an experience—an escape from the tension of everyday life. Spa staff need to be extremely attentive to their clients' needs to create the optimal spa experience. To keep a peaceful ambiance, there must be order and organization behind the scenes. When a massage [...]
Case Study: Women’s Health Clinic

Case Study: Women’s Health Clinic

Workforce Management Suite Improves Efficiency for Women's Health Clinic Today's case study looks at a small women's health clinic jointly owned by three OB/GYNs. Our example company employs three full-time nurse practitioners, two part-time nurse midwives, six part-time medical assistants, a part-time sonographer, and a very busy office manager. The practice faced the numerous challenges common to [...]